HyperVelocity Race Track & Family Entertainment Center is seeking a Track/Pit Marshall to join the team at the Houma, LA location
POSITION SUMMARY
An HyperVelocity Race Track Cashier is responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following HyperVelocity Race Track high standards of quality Guest satisfaction.
KEY RESPONSIBILITIES
- Greet and respond to guests in a friendly and positive manner with a sense of urgency.
- Operate scanners, registers and all POS systems.
- Count money in cash drawer at the beginning of the shift to ensure accurate pars.
- Perform basic math functions to collect and process payments for all activities purchased.
- Receive payments by cash, credit card or vouchers and issue receipt, credits and/or change to guest.
- Take coupons, and passes and scan or input them correctly in the Point Of Sale system.
- Verify personal information on guest ID, and compare to the waiver system.
- Assist with lane set up, shoe rental, ball selection and bowling instructions.
- Schedule activity times according to HyperVelocity Standards.
- Observe, instruct and monitor Guests for safety and guideline adherence.
- Assist with Guest recovery and notifies manager to ensure positive Guest experiences.
- Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
- Work as a team player in meeting guests needs, and actively contributes to the efforts of other departments.
- Attend all required department and company meetings and training sessions.
- Maintain a clean work area in compliance withHyperVelocity Race Track & Games policies and procedures.
- Knowledgeable of facility emergency procedures.
- Perform Opening, Running and Closing department duties as assigned.
- Follow proper uniform guidelines according HyperVelocity Race Track
- HyperVelocity Race Track can be the Starting Line for your Career
- Display excellent communication skills both verbal and nonverbal.
HyperVelocity Race Track & Games can be the Starting Line for your Career
HyperVelocity Race Track & Games (AIKG) is a rapidly growing Family Entertainment company. Our current location is in Houma Louisiana. We are specialized in go-karting, and arcade games.
- We are DRIVEN to develop, train and promote from our entry level positions!
- Support for ongoing professional development and training.
Skills & Requirements
- High School Diploma or equivalent.
- The desire and ability to be pleasant, upbeat and sociable throughout the workday.
- Work varying days, nights, holidays and weekends.
- Show an eagerness to learn new skills and systems.
- Prior guest service and cash handling experience is strongly preferred.
Physical Requirements
The physical demands described are representative of those that must be met by an Hypervelocity Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Walk or stand for extended periods of time.
- Must be able to lift up to 15 lbs. on a regular and continuing basis
- Perform functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 25lbs.
- The ability to communicate quickly and accurately
- The work environment may include bright, dim or flashing lights and loud sounds
- Requires manual dexterity to use and operate all necessary equipment
- Be able to understand, follow and maintain safety standards at all times
QUALIFICATIONS:
Guest service and leadership experience is preferred. A Drug Test and Background Check is required prior to employment. The physical demands described are representative of those that must be met by an HyperVelocity Team Member to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions